Privacy Policy
Last updated: July 2026
This policy explains how Sahar Healthcare Group (“Sahar”) handles personal information submitted through our website, WhatsApp, and related digital services in Iraq.
Information we collect
We may collect your name, phone number, preferred language, specialty or service interest, appointment preferences, and optional notes you choose to share when booking or contacting us. Account features may also store login and order details.
How we use information
We use your information to respond to requests, confirm appointments, provide pharmacy and consultation services, improve the website, and meet operational or legal requirements. We do not sell personal data.
Consultation bookings
Guest booking forms collect only what is needed to process a request. Notes you write may include health-related details; share only what you are comfortable sharing. Staff access is limited to authorized clinical and operations roles.
Sharing
We may share information with licensed clinicians, pharmacists, and service partners involved in fulfilling your request, and with processors that host our systems (for example infrastructure providers), under confidentiality and access controls.
Security
We use reasonable technical and organizational measures to protect information. No online system is perfectly secure; please avoid sending highly sensitive documents through unsecured channels when alternatives exist.
Your choices
You may contact us to update incorrect contact details or ask about access and deletion requests where applicable. Some records may be retained when required for clinical continuity, pharmacy records, or legal obligations.
Contact
For privacy questions, contact Sahar Healthcare via the public WhatsApp line or email listed on the Contact page.
Owner review: registration numbers, insurer details, and jurisdiction-specific clauses should be confirmed by Sahar Healthcare leadership before treating this as final legal advice.